So you have a question...are you willing to deal with a chatbot? Or are you going to lose your cool?
Some web designers encourage incorporating a "chatbot". This is, in essence, a program designed to interpret your question and, if it matches (or appears to match) a frequently asked question (aka FAQ), to answer it with a pre-prepared answer.
Advantages: If, in effect, your question is exactly, or a version of, a frequently asked question, you will get an instantaneous answer and you will be a happy camper!
Disadvantages: If your question is misinterpreted you will get a non sensical answer and, if it cannot match any of the programmed FAQs, the bot will simply tell you how to contact a human and you will have wasted your time. This annoys some people!!
Best solution: No chatbot and prompt real-person answers. Answers that may go BEYOND your question. Answers that may incorporate questions about your question, assumptions and even some humor! Ok, so our answers won't be instantaneous....Hope you bear with us!
Recent Posts
-
WHY ARE THERE SUCH SHARP DIFFERENCES IN PRICE BETWEEN MINI SPLITS???- AREN'T THEY ALL BASICALLY THE SAME?????
OK, so how do I choose among the maaaany mini splits makes and models? And with such wide price diff …May 30th 2025 -
Create the Perfect Zoned Climate: Controlling Multiple Classic America Mini Splits with the Tuya App
Managing comfort in a multi-room home can be a challenge, especially when different family membe …May 29th 2025 -
How to Use the Tuya App to Control Your Classic America Mini Split and Central HVAC for Smarter Climate Management
Balancing comfort and energy efficiency in a multi-zone home can be tricky—especially if you&r …May 22nd 2025