Blogs

Some web designers encourage incorporating a "chatbot". This is, in essence, a program designed to interpret your question and, if it matches (or appears to match) a frequently asked question (aka FAQ), to answer it with a pre-prepared answer. Advantages: If, in effect, your question is exactly, or a version of, a frequently asked question, you will get an instantaneous answer and you will be a happy camper!Disadvantages: If your question is misinterpreted you will get  a non sensical …

We thought it would only be fitting if our customers are able to see the faces behind the name! We are an eclectic bunch. It’s safe to say we are a one of a kind mix. Ranging from Cuba, to Colombia and all the way to India via Venezuela, we are happy to introduce ourselves!                                                                …

As small businesses disappear, it's fair to ask the question "Why buy from the small businesses that remain alive?".After all, the few large chains, both brick and mortar and e-commerce sites generally (though not always) offer the best price and the fastest delivery for online orders (shipped and/or picked up). And they generally stand behind the product sold if there is a need to return it (within a certain window of time).Well, one reason to consider is "What if I have a question?" . You'll b …

1.CAN YOU PROVIDE A LITTLE BACKGROUND ON YOURSELF?I was born in San Juan, Puerto Rico. Grew up there until my last year at elementary school and came to Miami in 2009 at 11 years old. After moving to the US, my biggest fear was moving to a new place and not being able to communicate with other people who barely spoke my language. But later, I realized here in Miami most people speak Spanish so that fear went away. I would always listen to a lot of music both in English and Spanish growing …

I am often asked that question!!  Why? Because some thermostats come with separate Aux and E terminals and most newer thermostats (like the TH8321WF1001) come with a single AUX/E terminal. So what do you do if you have two separate wires in AUX and in E on your old thermostat and you are switching to a TH8321?Well, let's start with some concepts. First, this is ONLY applicable if your system is a heat pump. Heat pumps use the same compressor to heat or cool, by reversing the flow of refrige …